For agencies managing multiple landlords
Annual gas safety gets harder when the portfolio grows
The free landlord flow covers one owner tracking their own CP12 dates.
Agencies need the same reminders across a large managed book, with clear ownership for booking, chasing, and storing the new record.
What should agencies record for every CP12?
Store the property, landlord, last check date, next due date, Gas Safe engineer details, and the latest PDF. If the booking is outsourced, record who is responsible for chasing the appointment and who confirms the tenant copy.
That sounds basic, but agencies often lose time because those responsibilities are split between property managers, compliance staff, and contractors.
Where do gas safety renewals usually get missed?
The common failure is not ignorance of the 12-month rule. It is weak follow-through when a visit is cancelled, access fails, or the PDF arrives in someone else’s inbox.
A tracking process should show both the next due date and the status of the renewal task so nothing disappears between the booking and the record.
Frequently asked questions
What does an agency need to track for gas safety?
At minimum: whether gas is present, the last check date, the next due date, the engineer reference, and the latest landlord gas safety record.
Is the agency version of Certs Reminder live?
Not yet. Join the agency waitlist if gas safety tracking across a portfolio is the main use case you need.